Smart Kiosk is a technology that connects patient personal information from King Chulalongkorn Memorial Hospital patient identification cards, or an ID card number Which can be linked with information in the civil registration in order to check the medical rights ( for pre-medical right request) without additional document required. This helps manage time reduction of queuing, and medical right checking process as all process can be completed at the Smart Kiosk.

The queue card obtained from the automatic queue card dispenser is provided with place to go and the process details. The patients can use it as a document to see a doctor for immediate treatment.

There are 3 types of Smart Kiosk:  

Blue Smart Kiosk  –Medical service to patient with gold card, social security from other hospitals and the disadvantaged people.

Grey-Green Smart Kiosk – Medical service to patients with civil right ( Or Por Tor) / Government officer direct payment / The Thai Red Cross Society personnel and family/ Faculty of Medicine, Chulalongkorn University / Medical students / nurse students and name change service.

Grey– Yellow Smart Kiosk – Medical service to public, government officers, patients with gold card and social security of KCMH.

How to use Smart Kiosks

1.Prepare the KCMH ID card or ID card for starting process.

• In case of no cards, manual filling-in the e-form is available by ticking on the screen for the next process.

2. Insert the card to connect individual information with the social security system of Thailand and KCMH database.

• Left box insert for the KCMH ID card
• Right box insert for the ID card

3. Check the medical right and proceed the doctor appointment in the queuing system.

4. Get the queue card in which details are informed :
   • Patient ID Number
   • Name and surname
   • Type of patients such as General patients , social security patients , etc
   • Next place to go
   • Detail of appointment: date, time, clinics, places.

Bring the queue card for doctor visit

• From Blue Smart Kiosk

For old case patients, wait for the queue at Number 1-5 to record the medical right and get the coupon .

For new case patients, patients without appointment, please contact the nurses and wait for the queue at Number 1-5 to record the medical right and get the coupon.

• From Grey-Green Smart Kiosk – wait for the queue at Number 16-19 to record the medical right and get the coupon
• From Grey-Yellow Smart Kiosk

The queue card starting with B, please fill in the form and contact the nurses and wait for the queue at Number 8-13

The queue card starting with C, please fill in the form and contact the nurses and wait for the queue at Number 8-13

The queue card starting with D, please fill in the form and contact the nurses and wait for the queue at Number 14-15 to record the social security right.

6. Bring the document to contact the next process

There are rest room service in King Chulalongkorn Memorial Hospital

A non-prescription drug room service is available for selling a wide range of drugs and medical supplies such as walkers, wheelchairs, etc., as well as cosmeceutical products. There are famous brands with a wide variety to choose as well as the experts who provide advice with friendly service.

Location

Opposite to the Liver Excellence Center, Vajirunhis Bld, King Chulalongkorn Memorial Hospital.
Monday- Friday 08.30 – 19.30 hrs
Saturday 09.00-15.00 hrs. No service on Sunday

Various banking services are available, such as Siam Commercial Bank. Bangkok Bank and Kasikorn Bank, including ATM services at various points in order to provide users with convenience and speed in financial services.

SCB Branch

Or Por Ror Bld, G floor

Monday-Friday 08.30 – 15.30 hrs

SCB ATM

Or Por Ror Bld, G floor

Sor Kor Bld (Hall in front of the stairs)

Uppakarnvehakij Bld, G floor

Sor Thor Bld, 1^st floor

Bangkok bank branch

Por Por Ror Bld, M floor

Monday-Friday 08.30 – 15.30 hrs

Bangkok Bank ATM

Bhor Por Ror Bld, M floor

Sor Kor Bld (Hall in front of the stairs)

Kasikorn bank branch

Bhor Por Ror Bld, M floor

Monday-Friday 08.30 – 15.30 hrs

Kasikorn bank ATM

Bhor Por Ror Bld, M floor

Sor Kor Bld (Hall in front of the stairs)

Uppakarnvejakij Bld , G floor

Krungthai Bank ATM

ATM

Sor Kor Bld (Hall in front of the stairs)

Uppakarnvejakij Bld , G floor

A post office service is available to facilitate service to users who want to send letters, documents or parcels. The postage stamps, postcards, boxes and envelopes are on service with regular mail delivery service, Post and parcel, registered mail both domestic and abroad.

* No  Express Mail Service or EMS Money Order Service And bills of exchange

Location

Bangkok bank Bld, G floor

Monday-Friday 08.30 – 15.30 hrs. No service on weekends or holidays

A shuttle van service to patients and their relatives is available, especially to the elderly, in order to facilitate travel to the buildings: Por Por Ror Building, Nightingale Building, and Sor Tor building. The van’s license Number is by H-6564, the vehicle code Jor 8. The service is free of charge.

Shuttle van stops

1. In front of Emergency room , Jakkrapong Bld.
2. In front of Nightingale Bld.
3. In front of Sor Thor Bld.

Date and time of service

Monday-Friday 07.00  – 16.00 hrs

The shuttle loop from Point 1 to Point 3 takes about 15 minutes.