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Providing social work services covering social and economic dimensions,
as well as the spirituality of the patient and family,
for them to receive fair health services; Developing into a continuously
learning organization and creating academic works and innovations to society

Department of Social Welfare, King Chulalongkorn Memorial Hospital previously known as “social worker”. On April 1^st, 1965 the social worker unit was under the control of the Relief and community health bureau. There were only 4 Social workers at the beginning. In the year 1981 The social worker unit was upgraded to the Social Worker Division under The King Chulalongkorn Memorial Hospital, the Thai Red Cross Society, reporting directly to the Director of King Chulalongkorn Memorial Hospital. In the year 1997, the department changed its name to the Department of Social Work, King Chulalongkorn Memorial Hospital, the Thai Red Cross Society.

Later, in 2004, the organization name was changed again to the Department of Social Welfare and has maintained this name until now. Currently, there are a total of 41 personnel, divided into:

1. 36 licensed social workers or “Licensed social workers” from the Social Work Professions Council, according to the Social Work Profession Act, B.E. 2556
2. 5 other personnel

There are important people who are driven and devoted to the department as shown below:

Ms. Weeramol Chantaradee
Head of the Department of Social Welfare

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Mission

1. Be at the service of society, the economy, the mind and soul to the patients and their families.
2. Support and develop social work and social welfare academically so that it is accepted as an international standard.
3. Efficiently organized management and good governance.

Role of social workers

1. Working with patients and their families

Social workers work with healthcare teams in a multidisciplinary manner. To take care of patients in physical, mental, emotional and social aspects so that they can receive the most effective medical care. And be able to return to a suitable and quality life in the family and society

In some cases, social workers will help on care plan with patients and families even after the end of the treatment, the social workers also conduct home visits for monitoring and evaluation, as well as taking care of the environment and housing adjustment to facilitate the health of patients that are required by specific diseases. Also, the social workers are ready to help if necessary, allowing the patient to fully recover both physically and mentally. The roles in various fields in providing services to patients and their families are:

1.1 Physical and mental health

Social workers implement the social work process. Both individual social work and group social work, in social diagnostic assessment. Social workers do plans with patients and their families, help to prevent, solve problems, monitor risks, and develop rehabilitation. They’ve done all the process by giving advice support, encouragement, empowerment, coordination, referring and protect the rights to access the services for patients. And work together with interdisciplinary team for providing and receiving information, and joint planning for patient care, such as                       

1.  Evaluation of patient readiness for organ transplantation and bone marrow transplantation
2. Patient care project for facial and cranial disabilities fixing
3. Quality of life development project for chronic illness children
4. Project of care for Parkinson’s patients, Epilepsy patient group, Kidney patients in first stage, Bone marrow patients, diabetes, etc.

1.2 Society

Social workers give empowerment to support patients and their families. To be able to help themselves in homes and in the community, included by finding social networks to refer them to get the other services that are suitable for the problem situation. And social workers also help protect the welfare of children and vulnerable groups of families in our society, to prevent and monitor possible problems, such as

1. Initiation to establish the Wednesday Friends Club (Club for people living with HIV/AIDS)
2. Work with the excellence centers to service communities, such as organizing Stroke Day event, organizing Heart Lighting Up Day or Wan Tien Song Jai event (The annual event for World AIDS Day) 

1.3 Spiritual

Spiritual is the one of wellbeing dimension, which social workers value to patients and their families, within a context of different religious beliefs. They concern needs and psychological obligations of patients and their families. Providing services to meet these needs is a fulfillment healthcare services by patient centric, such as Co-projecting with interdisciplinary team for Palliative Care, organizing the memorable day of death

2. Academic and learning development

2.1 Academic Service

Social welfare department gives academic service in social work filed. The department is opened up for student and people who interest in, both domestic and foreign country, to gain knowledges and experiences by observe activities and training. Knowledges of the department are developed to be able to be extended and exchange to other organizations, such as 

1. Specialty training course development for medical social workers, co-operating with Faculty of Social Administration, Thammasat University.
2. Training course initiation & development for social target such as course of informal counseling project, knowledge of life for labors course, surveillance course of Cardiovascular disease, specialized social worker courses for end-stage patient care, etc.

2.2 Human Development

Social welfare department arranges activities for our personnel to improving their quality of lives, and the activities are opened for public also 

1. Operating Social welfare department’s human development project which continuously operates more than 30 years.
2. Organizing proactive health promotion activities to reduce the risk of disease among personnel  
3. Activities to build relationships within the organization such as new year celebration, retirement farewell activity, etc.

3. Organizational Activity

Social welfare department takes a role of enhancing corporate image for King Chulalongkorn Memorial Hospital by creating CHULA’S DIAMOND project. The project is aimed to raising fund to support destitute patients who coming to the hospital for treatment. Starting at selling booklets of royal songs in 2013, then initiate merit funding activity with That Thong royal temple in 2015,  continuously arrange merit funding activity every years as an annual event

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Our Pride

From the performance of work dedicated to patients, Professor Pakorn Angsusing Foundation has honorably awarded outstanding social worker to social workers who work for Department of Social Welfare, King Chulalongkorn Memorial Hospital, The Thai Red Cross Society as follows:

1. Mrs. Ratana Mook Tarakosa, awarded the honor in 1987.
2. Ms. Veeramonl Chantaradee, awarded the honor in 2006.
3. Mr. Kamonset Kengkarnrua, awarded the honor in 2007

Service Time and Location

Office of Social Welfare Department
Monday – Friday, 08.30 – 16.30 hrs.
Vajirunhit Building and Bhumisirimangalanusorn Building

Saturday – Sunday and public holidays, 08.00 – 16.00 hrs.
Bhumisirimagalanusorn Building, M Floor

Contact

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